Privacy Policy - Marylebone House Clearance

At Marylebone House Clearance, we prioritize the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you engage our services.

1. Information We Collect

We collect various types of information to provide and improve our services:

Personal Identification Information: Name, address, phone number, email address.
Property Details: Information about the property to be cleared, including size and contents.
Payment Information: Billing details and payment history.
Communication Data: Records of your interactions with us, such as emails and phone calls.

2. How We Use Your Information

Your information is used for the following purposes:

Service Provision: To perform house clearance services as per your request.
Customer Support: To respond to inquiries and provide assistance.
Billing and Payments: To process transactions and manage invoices.
Improvement of Services: To analyze data and enhance our offerings.
Marketing Communications: With your consent, to send promotional materials and updates.

3. Data Sharing and Disclosure

We are committed to ensuring that your information is secure. We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

Trusted Partners: Third-party service providers who assist us in operating our business, such as payment processors and IT services.
Legal Requirements: When required by law, regulation, or legal process.
Protection of Rights: To protect our rights, property, and safety, or that of others.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

Encryption: Protecting data during transmission.
Access Controls: Limiting access to personal information to authorized personnel only.
Regular Audits: Conducting periodic reviews of our security practices.

5. Your Rights

You have the right to:

Access: Request a copy of your personal data.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your personal data under certain conditions.
Objection: Object to the processing of your data for specific purposes.

To exercise these rights, please contact us using the information provided in the Contact Us section.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website:

Functionality Cookies: To remember your preferences and settings.
Analytics Cookies: To understand how visitors interact with our site.
Advertising Cookies: To deliver relevant advertisements based on your interests.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your data.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which Marylebone House Clearance operates. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in that region.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please refer to the Contact Us section on our website.