Health & Safety Policy for Marylebone House Clearance
Marylebone House Clearance is committed to maintaining the highest standards of health and safety for staff, contractors and the public across every rubbish company service area we operate in. This Health & Safety Policy outlines how we manage risks associated with house clearance, waste removal and general rubbish collection. Our approach balances compliance with applicable regulations and practical measures to prevent injury, ill health and property damage. The policy applies to all operations including domestic clearances, waste removal service area duties, vehicle operations and disposal management.
The policy defines roles and responsibilities at every level. Senior management is responsible for establishing safe systems of work and ensuring adequate resources for health and safety, while supervisors and team leaders implement procedures on site. Every employee and subcontractor must follow procedures, use personal protective equipment and report hazards. We expect proactive cooperation between teams to identify risks, especially during bulky item removals or when working in confined spaces or on staircases common to house clearance activities in our rubbish collection service area.
Risk assessment is central to our safety management. Prior to each job, a documented assessment identifies hazards such as manual handling, slips, trips and falls, sharps or hazardous household waste. Control measures are applied using a hierarchy of controls: eliminate, substitute, isolate, implement engineering and administrative controls, and provide appropriate PPE. We maintain a clear permit-to-work system for complex removals and ensure that all the necessary checks for safe lifting and carrying are recorded in the job log. Training and competency checks ensure staff understand safe lifting techniques and the correct use of trolleys and lifting aids.
Waste handling and segregation are essential elements of our operational safety and environmental responsibility. Clear labelling and separation of recyclable materials, general waste and hazardous items reduces the risk of contamination and injury. We have procedures for identifying and isolating hazardous household waste such as old chemicals, asbestos-containing materials and electrical appliances. Our teams are trained in rubbish removal company service area best practices to reduce cross-contamination and maximise recycling opportunities while protecting health and safety.
Vehicle and site safety measures support safe movements of people and materials. Vehicles are subject to routine maintenance and inspections, load security checks, and operators are trained in safe driving and manual handling of loads. On-site traffic management prevents collisions between personnel and vehicles, with designated loading/unloading zones and clear access routes. The use of high-visibility clothing, adequate lighting and suitable footwear are mandated for all on-site activities in any part of our waste removal service area.
We maintain detailed procedures for handling hazardous items and controlled wastes. Any item suspected to be hazardous is assessed and, where necessary, removed using specialist contractors who hold appropriate licences. Staff are instructed not to handle suspected hazardous materials beyond initial isolation and clear labelling. The company keeps up-to-date documentation of relevant legislation, safe disposal routes and waste transfer notes to ensure regulatory compliance and safe end-of-life management.
Incident reporting, investigation and corrective action are fundamental to continuous improvement. All accidents, near misses and unsafe conditions must be reported immediately and recorded in the incident register. Investigations focus on identifying root causes and implementing corrective actions to prevent recurrence. Regular safety audits and site inspections are carried out to ensure ongoing compliance across the house clearance rubbish service area, and findings feed into refresher training and procedural updates.

Emergency Procedures and First Aid
Emergency response plans are in place for fire, medical emergencies, chemical spills and environmental incidents. Trained first aiders are available on site as required by the risk assessment, and first aid kits are maintained and checked regularly. Spill kits are carried in vehicles and staff are trained in immediate containment and notification procedures. It is vital that all personnel know the location of emergency equipment and the process for raising the alarm. Regular drills and scenario-based training reinforce preparedness across the service area.
Training, Communication and Review
The company provides structured induction and ongoing training covering manual handling, PPE use, hazardous waste awareness and vehicle safety. Toolbox talks and briefings are used to communicate job-specific risks before each assignment. Policies and procedures are reviewed at least annually or whenever operational changes occur to ensure relevance and effectiveness. The objective is a culture where safety is embedded in everyday work and where everyone contributes to a safer working environment.Key control measures include:
- Comprehensive risk assessments prior to work in any rubbish removal or clearance area.
- Mandatory use of PPE, lifting aids and secure load procedures during removals.
- Clear segregation of waste streams and safe storage of hazardous items.
- Regular vehicle checks, driver training and site traffic management.
- Incident reporting, investigation and implementation of corrective actions.
Compliance and continuous improvement are integral to our approach. The policy is supported by documented procedures, training records and audit schedules. Management will review performance metrics and legal requirements to ensure the policy remains effective across all operational rubbish company service areas. Every employee has a responsibility to work safely and to challenge unsafe practices. Together, we maintain a safe working environment that protects people and the environment while delivering professional, reliable house clearance and waste removal services.